Frequently Asked Questions
Where can I get product and price information?
Send us an inquiry email, and we will contact you after receiving
your email.
How soon can I get a sample?
Depends on your specific project, generally 1-3 days.
What information is needed for a quotation?
Please provide product drawings in 2D PDF format, 3D in STEP, X_T,
or IGS format is better.
What are the payment terms?
We accept 50% as a deposit. After the goods are finished, we will
take pictures for your inspection, and then you pay the balance.
For small orders, we accept PayPal, and the PayPal commission will
be added to the order. For large orders, T/T is preferred.
Are you a trading company or a factory?
We are a direct-operated factory with 15 experienced engineers and
more than 35 employees, and the workshop area is about 2,000 square
meters.
What if we don't have drawings?
Please send your samples to our factory, and then we can copy or
provide you with a better solution. Please send us a picture or a
sketch with dimensions (length, height, width), and if an order is
placed, we will make a CAD or 3D file for you.
